reinvent your customer journey
Rapidly reinvent and implement business processes effortlessly with PERFORMY. Your essential tool for streamlined workflows – drag, drop, and succeed.
Welcome to PERFORMY
PERFORMY reimagines business processes by simplifying and enhancing the customer experience in three key steps: capturing various customer interactions, transforming them into machine-readable data, and seamlessly integrating this data into relevant systems for streamlined operations.
Discover how our key features can transform your operations, streamline processes, and boost customer satisfaction.
Rapid Business Process Implementation
Reimagine, test, and implement your optimal business processes quickly and effortlessly with PERFORMY.
Digitise and Automate Customer Processes
PERFORMY seamlessly enhances your customer journey while digitising and automating processes without disrupting your contact centre set-up.
OMNI Channel Capability
With PERFORMY, you can effortlessly add OMNI Channel capabilities, including SMS, Email, Social, and WhatsApp messaging, and trigger automated workflows within your current contact centre.
Dynamic Data Presentation
Connect your back office to the front office and dynamically present data to your agents or customers for better decision making.
PERFORMY seamlessly integrates your CRM, Ticketing, contact centre, and sales processing, providing an unparalleled customer experience.
PERFORMY offers unparalleled flexibility, allowing you to adapt and tailor your processes on the fly. Customise workflows, automate tasks effortlessly to meet your unique business needs.
PERFORMY seamlessly links front and back office processes by ingesting interactions, digitising data, and integrating systems. Automate customer processes without disrupting your Contact Centre. Integrate OMNI Channel capabilities like SMS, Email, Social, and WhatsApp messaging for a unified experience. Optimise business processes quickly, presenting dynamic data to customers and agents. Connect CRM, Ticketing, Contact Centre, and Sales Processing for exceptional customer experiences.
Benefits For Business
Real-time Data Insights
Connect the front and back office for informed decisions and personalised service.
Compliance & Precision
PERFORMY ensures compliance and data accuracy, building customer confidence.
Agile Process Transformation
Rapidly reinvent and implement business processes, allowing you to stay ahead of the competition.
Unified OMNI Channel
Integrate messaging for a unified, seamless customer experience, boosting satisfaction and retention.
Enhanced Efficiency and Productivity
Eliminate manual tasks, streamline workflows, and focus on quality services.
Enhance your financial efficiency with PERFORMY, reducing costs and maximising your resources.
Book a Demonstration
Ready to see our products in action? Request a demonstration by providing your details below, and our expert team will schedule a personalised demo for you. Get a firsthand look at how we can meet your needs and exceed your expectations.